Frequently Asked Questions (FAQ)
The Ultimate Agent is a premier platform dedicated to helping real estate professionals level up their skills, generate more leads, and close more deals through expert training, coaching, and industry insights. You will be guided by one of Australia's best Real Estate Agent Mat Steinwede, who has an award-winning property track record. Immy Callister will be your media coach and she is trusted by some of the highest performing agents across the country.
Whether you're a new agent looking to break into the market or a seasoned professional aiming to scale your business, The Ultimate Agent provides the tools, strategies, and mentorship needed for success.
Simply visit our Sign-Up page, select the membership or training program that suits your needs, and follow the registration process.
Account & Billing
If you’ve forgotten your password or need to reset it, follow these steps:
Go to the Login page.
Click on "Forgot Password?"
Enter your registered email address.
Check your inbox for a password reset link and follow the instructions.
If you don’t receive an email, check your spam folder or contact our support team for assistance.
To update your payment information, follow these steps:
Log in to your The Ultimate Agent account.
Navigate to the Billing or Account Settings section.
Click on "Update Payment Method" or "Edit Billing Info".
Enter your new payment details and save the changes.
A confirmation email will be sent to verify the update.
If you experience any issues, please contact our support team.
Training & Coaching
We provide a range of coaching services, including:
Online training modules
Live coaching sessions
WhatsApp community group daily checkins
Masterclasses from top-performing agents
Yes! Our courses cater to both beginners and experienced agents, covering everything from foundational skills to advanced sales techniques.
Yes, members get access to a library of on-demand training videos and resources to learn at their own pace.
Leads & Marketing
We offer proven lead generation strategies, marketing tools, and templates to help you attract and convert more clients. Please head to the Ultimate Agent shop.
Business Growth System and Lead Generation Prospecting Systems
Mat's Bulletproof Listing Strategy
Dialogue Essentials - from text messages, emails, phone calls and door knocking. Every piece of dialogue you need to grow your business
Listing Kits and Listing Letters (customised templates with your branding available)
SMS, email and letter prospecting templates
Social Media Growth System
The guide to winning appraisals while you sleep through your agent marketing processes
Sales system templates, every communication you need to send to your vendor and buyer
Negotiation Masterclass - a brand new system to deliver by mat to deliver a premium result
Yes, members get access to a library of on-demand training videos and resources to learn at their own pace.
Membership & Pricing
Yes, however, a 12-month minimum commitment applies.
Support & Contact
You can click here to contact us or alternatively, you can reach out to our support team via:
Email: support@theultimateagent.com.au